DMCA & Takedown Policy

Effective date: 2026-05-11

1. Our commitment

Auravia Ltd. respects the intellectual-property rights of others and the personal-image rights of every person who appears in content uploaded to the Platform. We respond promptly to valid takedown notices, including notices submitted under:

  • 17 U.S.C. § 512 (the United States Digital Millennium Copyright Act);
  • Regulation (EU) 2022/2065 (the EU Digital Services Act) and the equivalent UK Online Safety regime;
  • any other applicable notice-and-action procedure;
  • and our own non-consensual-content procedure for performers seeking removal of content depicting them.

2. How to submit a notice

Send a written notice (email is fine) to our designated agent at dmca@fanclave.io. To be valid, your notice must include:

  1. your name, postal address, telephone number, and email address;
  2. identification of the copyrighted work or other right you are claiming has been infringed (a representative list is acceptable for multiple works of a single owner);
  3. identification of the material you want removed, with enough detail (URLs, screenshots) for us to find it;
  4. a statement that you have a good-faith belief that the use is not authorised by the rights holder, its agent, or the law;
  5. a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorised to act on behalf of the rights holder;
  6. your physical or electronic signature.

For non-consensual content depicting you personally, see Section 6 — you do not need to claim copyright; image-rights and privacy-based requests are handled in parallel.

3. Our response

On receipt of a valid notice we will:

  • acknowledge receipt within 1 business day;
  • expeditiously disable access to the identified material (typically within 24 hours of validating the notice);
  • notify the user who uploaded the material and provide them a copy of the notice;
  • preserve a record of the notice and our action for compliance and audit purposes.

4. Counter-notice

If you are the uploader and you believe content was removed in error, you may send a counter-notice to dmca@fanclave.io. A valid counter-notice must include:

  1. your name, postal address, telephone number, and email address;
  2. identification of the removed material and the location at which it appeared before removal;
  3. a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
  4. your consent to the jurisdiction of the U.S. federal court in the district of your address (or, if you are outside the United States, any judicial district in which we may be found), and your agreement to accept service of process from the person who submitted the original notice;
  5. your physical or electronic signature.

We will forward your counter-notice to the original complainant. If they do not file a court action seeking a restraining order against you within 10 to 14 business days, we may restore the material.

5. Repeat-infringer policy

We terminate the accounts of users who, in our reasonable judgment, are repeat infringers. We may also terminate after a single notice for egregious infringement (for example, deliberate large-scale repackaging of another Creator's catalogue).

6. Non-consensual content (priority procedure)

If you appear in content posted on the Platform that was uploaded without your consent, or for which you have withdrawn consent, you do not need to prove copyright ownership. Email dmca@fanclave.io (or, if you prefer, abuse@fanclave.io) with:

  • a description of the content (URLs and/or screenshots);
  • a statement that you are depicted in the content and did not consent (or have withdrawn consent);
  • a way to verify your identity (e.g. a selfie holding government ID — destroyed after verification).

We will remove verified non-consensual content within 24 hours of validating the request, hash-block re-upload, and terminate the uploader's account. We will also notify the relevant payment processors. No counter-notice procedure applies in this category.

7. Bad-faith notices

Section 512(f) of the DMCA, and parallel EU and UK provisions, impose liability on any person who knowingly makes a material misrepresentation in a takedown or counter-notice. We may pursue costs and damages against any party found to have abused the takedown process.

8. Designated agent

Designated DMCA agent: DMCA Designated Agent, Auravia Ltd., Anthypolochagou Georgiou M.Savva, 26, SHOP 1-2, Geroskipou, 8201, Paphos, Cyprus. Email: dmca@fanclave.io.

The agent is also registered with the U.S. Copyright Office's online directory.